A UTR or Unique Transaction Reference number is a reference number for identifying a particular transaction in NEFT, IMPS or RTGS. It is a unique number generated by the bank that facilitates the transfer to recognize each fund transfer. UTR contains 22 characters for RTGS (Real Time Gross Settlement) and 16 characters for NEFT (National Electronic Funds Transfer).
NEFT transactions are processed in batches, therefore the fund transfer is not immediate. It operates in half-hourly batches from 8 am to 7 pm on weekdays and working Saturdays.
RTGS transfers the fund immediately. The fund is deposited within 2 hours in the beneficiary account.
The UTR number format for RTGS transactions: “XXXXRCYYYYMMDD########”
- XXXX is the IFSC code i.e. the bank code of a sender,
- R indicates RTGS system
- C indicates the channel of the transaction
- YYYYMMDD indicates the year, month and date of the transaction
- ######## indicates the sequence number
Where is the UTR number located?
UTR number is located on:
- Your bank statement under the bank details.
- You can view or download this statement using your bank's mobile app or internet banking.
Uses and importance of a UTR number
- UTR number is used to identify and monitor money transactions.
- UTR number is used to track your money transfers if they are taking more time than usual, stuck, or if you just want to check the status of the transaction.
- All banks have the customer service information updated on their websites.
- For premium banking, you can reach out to your dedicated Relationship Manager to check the transaction.
Track the transaction status with a UTR number
You can check the status of a transaction with UTR in 2 ways:
- Visit your internet banking account or mobile app. Search for the required transfer with your UTR number in the past transfers section, and the status of the transaction will be displayed.
- Contact the bank customer care and get the status of the transaction from them.